CUSTOMER SERVICE

Shipping

Deliveries are made with Ups courier and the service costs 12 € for Deutschland and France, 10 £ for Great Britain.

Delivery timing is 3/5 working days.

Deliveries for Christmas are guaranteed for all purchases made before 8:00 am of December 18th. In the period between December 22th 2014 and January 2th 2015, shipments and deliveries could experience delays due to Christmas season.

When the order will be shipped you’ll receive and e-mail with the tracking number the courier will assign to your goods, so that you can track the status of your delivery. If you need any assistance or you have to contact us for special requires you can call our customer service by using the form you’ll find by clicking here.